Privacy policy
This policy explains how Pixus Food's website, user app, vendor app, and delivery app (collectively referred to as "the Services," "we," or "us") collect, use, share, and protect the personal information that we collect through these platforms. Pixus Food has established these services to link up users, vendors, and delivery personnel for the delivery of food and grocery items from affiliated restaurants or shops to the desired location. This policy applies to all applications developed for use with our services on the Site and references to "the Services," "we," or "us" include the website, user app, vendor app, and delivery app. Please read below to learn more about our information policies. By using any of the Services, you agree to these policies.
How the Information is Collected
Information Provided by Web Browser
You have to provide us with personal information like your name, contact no, mailing address, and email ID; our app will also fetch your location information to give you the best service. Like many other websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software, and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol address and the geographic location associated with that address, the pages on this Site that you visit, and the time you spent on those pages. This will generally be anonymous data that we collect on an aggregate basis.
Personal Information that You Provide
If you want to use our service, you must create an account on the user app, vendor app, or delivery app, depending on your role. To establish your account, we will ask for personally identifiable information that can be used to contact or identify you, which may include your name, phone number, and e-mail address. We may also collect demographic information about you, such as your zip code, and allow you to submit additional information that will be part of your profile. Other than the basic information that we need to establish your account, it will be up to you to decide how much information to share as part of your profile. We encourage you to think carefully about the information that you share, and we recommend that you guard your identity and your sensitive information. Of course, you can review and revise your profile at any time.
Payment Information
To make the payment online for availing our services, you have to provide the necessary payment information through the user app.
How the Information is Used
Session and Persistent Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site. As is commonly done on websites, we may use cookies and similar technology to keep track of our users and the services they have elected. We use both “session” and “persistent” cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing. We may allow business partners who provide services to our Site to place cookies on your computer that assist us in analyzing usage data. We do not allow these business partners to collect your personal information from our website except as may be necessary for the services that they provide.
Web Beacons
We may also use web beacons or similar technology to help us track the effectiveness of our communications.
Advertising Cookies
We may use third parties, such as Google, to serve ads about our website over the internet. These third parties may use cookies to identify ads that may be relevant to your interest (for example, based on your recent visit to our website), to limit the number of times that you see an ad, and to measure the effectiveness of the ads.
Google Analytics
We may also use Google Analytics or a similar service to gather statistical information about the visitors to this Site and how they use the Site. This, also, is done on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.
Policy Changes
We reserve the right to update or modify this privacy policy for any of the Services at any time. Any changes will be effective immediately upon the posting of the revised privacy policy on the respective apps. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.
Geographic Scope
This privacy policy applies exclusively to users, vendors, and delivery personnel located in Uganda. If you are accessing Pixus Food services from outside Uganda, be aware that your information may be processed in Uganda, and by using our services, you consent to the transfer and processing of your data in Uganda.
Accessibility
This privacy policy is easily accessible on the user app, vendor app, and delivery app. If you have any accessibility concerns or require assistance in accessing the policy, please contact us at [email protected]
